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HomeBBQ StoreBBQ Grills & SmokersOutdoor CookersBayou Classic 1114 Single Burner Square Patio Stove |
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| Customer Reviews: | | Average Customer Review: ( 10 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
3 of 3 found the following review helpful:
 Poor Customer Service Jun 27, 2009
By Brian Bohl
The product itself is ok. I had a problem with an order and the company was completely unresponsive. They didn't return phone calls or emails.
As long as everything you order is ok then fine. If you have an issue then don't depend on Bayou Classic fixing it. This is a ma and pop outfit and they don't have the resources to handle the volume of business they are doing.
Buyer beware!
2 of 2 found the following review helpful:
 Excellent burner Mar 17, 2009
By Lincoln Spangler
I bought this burner over the black painted one to avoid having the paint burn off. It works well from a low flame all the way up to full blast. You do need to take care to adjust the choke so you get a good blue flame and to much gas will cause the flame to blow itself out but it can bring 14 gallons of wort to boil quickly.
Great product.
1 of 1 found the following review helpful:
 it is rusting/corroding & poor customer service Sep 14, 2011
By Kenneth W. McLeskey
purchased in May 2011 to replace a older painted Bayou Classic burner. This SS model is double the cost of a plain painted version that performs the same function but is expected to last considerably longer since it is constructed of heavy duty stainless steel vs. lightweight painted aluminum. Well, I believed it was worth the difference & ordered it for the extended life expectancy. Unforunatly, it is rusting/corroding in the welds & frame as well as the SS braided gas hose. After numerous unanswered messages to Barbour International, Inc. (Bayou Classic) I finally spoke with the General Manager. He informed me that rust/corrosion was not unusual as they are not constructed from #304 stainless steel. We traded numerous emails that all summed up with me, the now dissatisfied customer, having to pay the packaging/shipping expense of $30.00+ (that equates to 30% of the purchase price)to return ship my defective unit back for what was promised to be replaced with the same model. I do not believe that a 4 month old product of this type should have cost me a cent much less the inconvienance of having to get it boxed & shipped. Not only would I have been without the benefit of my burner for a undetermined period of time, I had no recourse whatsoever if I wasn't sent back the replacement unit.
I requested in writing from Barbour International to 1st ship me the replacement unit with a prepaid return shipping label & I would promptly ship them back my rusted/corroded unit upon receipt. That was not acceptable solution to them.
Now for the good news. I now contacted Amazon and they offered to either ship me a like model at no cost to include return shipping expense for my defective unit or a full refund. Now, thats excellant customer service.
1 of 1 found the following review helpful:
Worth it Jun 22, 2009
By Diane
I bought this as a gift for my beer brewing husband. I love it. It takes so much of the time off of boiling 6 gallons of water that it's no longer an all day process. And it keeps any boiling accidents off of my stove!
 Overall disappointed Dec 31, 2011
By Eric J. Green
"Never argue with an idiot. they drop you to their level and beat you with experience!"
I ordered this product for my homebrew activities... and maybe a turkey frying now and then. Well, to be honest it's just a little lacking. while the burner will bring my 8G of wort to boil, it takes longer than my $30 burner i got from Academy. This lacks any form of windguard and this can probably be attributed to the inefficiencies of this burner. I'd say to not waste your $$ and get a cheaper one.
See all 10 customer reviews on Amazon.com
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