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HomeBBQ StoreBBQ Grill CoversChar-Broil 2985719 68-Inch Polyester Grill Cover, Desert Sand |
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| Customer Reviews: | | Average Customer Review: Write an online review and share your thoughts with other customers.
Please buy a different cover Aug 01, 2010 I bought this at Lowe's when I got a new grill August 2007. It looked great at first. However, it faded quite a bit the first summer in Pennsylvania. I can handle this disappointment. But I cannot recommend this product because it tears and shreds easily. It was under $30 and I know that nothing lasts forever. But I took good care of it and thought it would last more than two grilling seasons. I am now looking for one that is more durable.
7 of 9 found the following review helpful:
Awful Cover...Poor quality and construction Apr 23, 2009 Let me echo the other reviewer here and urge all to stay far away from this "cover". It fades, tears, and offers little in way of protection. Very poor quality and construction, even when used carefully. It was ready to replace midway through its first summer...Deserves less than 1 star. Find something better...
7 of 8 found the following review helpful:
Be Forewarned Oct 01, 2008 Purchased one of these from Lowe's in late April of 2008 as a close out for $18.00 to fit a new CharBroil Commercial Grade grill (also from Lowes) Grill is fine, cover is a piece of crap and CharBroil's customer service is worse.
1. Faded badly in a few weeks in a mid New England spring and summer.
2. Velco straps actually stick to the cover instead of the opposite strap and when removed tear the cover.
3. Fabric is shreading and separating so much that you can see your hand through it in places. Not water tight any more, obviously.
That's the good news!
The bad news is Char-Broil's NON customer service -
Instead of being apologetic for selling me a piece of crap, their warranty policy is - and I'm not making this up, checked 3 times, is to replace the cover if - again I'm not making this up -
1. I have the original BAG and all packing material
2. Have sent in the warranty card (there was none in mine)
3. Have the original receipt
4. Return it to them at my expense and then they will replace
Who really wants to do business with a company like this?
I have notified Lowes and as I'm the sales manager of a 200 unit adult community I'm asked for recommendations about all kinds of items all the time - Char Broil is certainly NOT on my list anymore if this is the kind of attitude they have.
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