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HomeGarden StoreHoses, Nozzles & MoreSoaker HosesProfessional Soaker Hose - 50 Foot Length |
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| Customer Reviews: | | Average Customer Review: ( 3 customer reviews )
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Most Helpful Customer Reviews
48 of 51 found the following review helpful:
frustration Sep 30, 2007
By John Eichelberger I paid $50 for this while competing products were $20-$30 because I was hoping that it would be longer lasting than typical soaker hoses. It was indeed thick--so much so that it was very difficult to bend. This made putting it in difficult, but with enough massaging I got it into place. I turned it on, and water poured out of the joint nearest the hose bib. This wasn't just a leak--the joint didn't seem to contain any water at all. I was kind of frustrated because it was clear that there was a major gap in quality control, but I was pleased when I contacted the maker (Rittenhouse) and they offered to send a do-it-yourself replacement joint (though only after making it clear that they thought it was not their responsibility). When the new joint arrived, I realized that the new joint was non-rotating, which would make it difficult to screw the hose into the hose bib. I hooked it up, re-bent the hose so it would lie nicely in the garden, and turned it on again. This time, the new joint held, but now water could reach the other (closed) end, where it again poured out as if there was nothing holding it back at all. I tried 4 times to contact the company again, and they did not respond. I finally gave up and threw the hose away. I paid a significant premium for this hose in hopes that it would be well-manufactured (it is made in Canada). However, it turned out to be complete junk, and the customer service was unwilling to fix it. I suggest staying far away from this product and others by Rittenhouse.
6 of 6 found the following review helpful:
commercial soaker hoses Jun 26, 2011
By Mary Roberta Holland I purchased six of these soaker hoses and was very pleased with the heavy hose material and hoped they would be more durable than the lighter hoses I had previously used in my garden. After putting them in place throughout the garden, two of the new hoses developed serious leaks in the black rubbber material causing water to spout all over. Since they were supposed to be commercial grade and were more expensive, I had hoped for at least more than one season. A week's usage isn't long enough..... How disappointing! I will contact the manufacturer tomorrow and hope they will make some arrangements to correct the problems.Professional Soaker Hose - 50 Foot Length
GOOD QUALITY SOAKER HOSE Sep 14, 2011
By Gordon B Smith After buying numerous soakers at the local stores, and seeing them deteriorate and spring major leaks very quickly, I decided to get this hose. It's the only really good quality soaker I've found. Lots of use over many seasons now, and it's still performing as designed.
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