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HomeKindle StoreKindle Gardening BooksSuncast SMT200B Hose Hideaway with Smart Trak Hose Guide |
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| Customer Reviews: | | Average Customer Review: ( 46 customer reviews )
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Most Helpful Customer Reviews
34 of 34 found the following review helpful:
 EVERYTHING I WAS LOOKING FOR IN A HOSE REEL Nov 22, 2008
By R Tjomsland
"Common-Sense Wit & Wisdom"
I did a lot of research before purchasing this product, although, I already have an older model which I love. I still wanted to make certain that this was the best value available in it's product line. It was replacing an unenclosed and "non-hose guide" model which was a pain in my side. It does not require any assembly, works perfectly as advertised, seems quite well built, has the Smart Trak Hose Guide and is very easy for my wife to reel in the entire length of hose with ease. This is a definite buy if you are looking for this type of product. And, the price is very reasonable after having looked carefully online and in brick and mortar stores such as Home Depot and Lowe's. In summary, value, quality, no assembly, ease of use, priced right and makes life easier make this a must buy.
22 of 22 found the following review helpful:
 Turned into Water Wiggle first week... :-( Jun 21, 2009
By L. Courtney
Remember the Water Wiggle toy from the 70s that chased kids around the backyard with a insane spray of water? In the first week of use the input feed coupling on the side of the box came apart from the box. Plugged the coupling back in, but continues to come out. The problem appears that the design of the coupling is such that it will not handle the pressure if there is a cut-off on the hose. So when I turn off the water when I move from one area to another, the coupling cannot handle the pressure and shoots off, spraying water all over the box, patio, furniture... Looking at the coupling appears it just has a flimsy plastic notch to hold onto the box - very poor design. Returned box for a refund as this appears to be a design defect inherent in all boxes. Too bad, nice concept. Also the Suncast web site has no useful info on products. :-( Sigh, can someone please make a product that doesn't come apart under normal use?
15 of 16 found the following review helpful:
Good idea but bad product Jun 11, 2007
By Patricia Blair
This hose reel rolls up the garden reel nice but as soon as I shut the water off at the nozzel which pressurizes the hose the main connection on the hose reel pops out and just sprays water over the side of the house. I called Suncast customer support and got voice mail that said it was no longer accepting mesages the mailbox was full. I think I'll return it and try something else.
7 of 7 found the following review helpful:
Design defect in rotary coupling. May 27, 2010
By Allen Benusa
I have owned 3 Suncast hose reels. All of them have failed within 3 years. The problem is a design defect of the rotary coupling. The coupling is made from cheap plastic that is a pressure fit, not a mechanical attachment of any kind. Eventually the rotary coupling fails, spraying water in all directions. I have not been able to find replacement parts.
6 of 6 found the following review helpful:
 Works well, until the fitting on the reel splits. May 18, 2010
By J. Ercole
As with all of these plastic reels, the fitting that is on the reel that the primary hose feeds into splits and sprays water out constantly unless the valve is shut off.
The reel pulls in the hose very evenly and effectively. Its also pretty easy.
The other problem is that unless you fasten it to something or put heavy rocks on top, it will likely just fall over when you're pulling your hose out.
This would be a 10 if the parts that mattered were metal and didn't break, and if it didn't fall over when you pulled your hose.
See all 46 customer reviews on Amazon.com
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